Accessibility

This accessibility statement applies to all of www.uhnm.nhs.uk

This website is run by University Hospitals of North Midlands NHS Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

  • the text will not reflow in a single column when you change the size of the browser window
  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • some of our online forms are difficult to navigate using just a keyboard
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page
  • some images do not have good alternative text

We are always looking to improve the accessibility of this website. Please email us at communications@uhnm.nhs.uk, or use the form on this page, if you have an accessibility query including:

  • Issues with accessing information or using this website
  • An accessibility problem not listed on this statement
  • Any feedback about this website’s accessibility

If you contact us with a complaint and you are not happy with our response contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the "accessibility regulations").

We're committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

PDFs and other documents

Many of our older PDFs do not meet accessibility standards. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services. We do have plans to remove or replace some of the PDFs with more accessible content alternatives. Wherever possible, we avoid PDFs. Instead we create content as structured web pages in HTML.

Some pages have links to PDFs from other website such as Public Health England that include patient flyers.

Videos

Some of our older videos do not meet accessibility standards because they do not have captions. The accessibility regulations do not require us to fix videos published before 23 September 2020. We are actively working to add captions to the most popular older videos.

Third party content

Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but we endeavour to work with the third party to improve its accessibility. This may include:

  • links to non-UHNM websites
  • content/functionality on our website
  • content hosted on other websites, such as social media sites.

Neonatal Intensive Care Unit (NICU) 3D Tour 

The NICU virtual tour has been developed to assist with navigation around the Neonatal Unit at Royal Stoke University Hospital. We are aware it is not WCAG 2.2 AA compliant and therefore UHNM can offer an in person visit.

This statement was prepared on 15 September 2020. It was last reviewed and amended on the 20 September 2023.