Secondary Care

The quickest way to access the service is via the free Consultant Connect App, where you can make cross-hospital calls, send cross-hospital messages, call GP practice Bypass Numbers and take photos. You can download the Consultant Connect App by scanning the QR code below or by searching ‘Consultant Connect’ on Google Play or the App Store.

View our App user guide for more information:

Once logged in, you can view your available cross-hospital specialties. For more information about your Consultant Connect service, please see the Secondary Care User Guide. 

Accessing Consultant Connect in your browser allows you to review and download your Consultant Connect activity, including your call recordings, messaging interactions and photos taken or uploaded. You can also leave outcomes and add patient NHS numbers to call activity retrospectively. If you struggle with phone signal, here you can also make calls and send messages for advice via your desktop. Sign up or log in now to see your available specialties.

Skip the queue on switchboard and speak directly to staff at local GP practices using the Bypass Numbers feature on the Consultant Connect App. Locate a practice via the search bar instead of scrolling through the directory. If a Bypass Number is not available, the reception number will be displayed. Easily distinguishable, Bypass Numbers are clearly labelled.

You can use the IG-secure PhotoSAF feature on the Consultant Connect App to take, store, and share images directly to specialist colleagues for cross-hospital advice. Photos are saved to the secure cloud and never stored on devices. Watch this short video to get started. This service is ideal for:

• Face-to-face consultations – a built-in patient consent step is included, removing the need for additional paperwork.
• Taking multiple images to record the history/changes of a condition over time.