The majority of samples entering the department pass through Specimen Reception. Samples are received in person (porters or ward staff), via the pneumatic pod system, or transported from GP surgeries by couriers. Once in the department, MLAs unpack individual samples, check that the patient details are correct and the correct samples have been received, and enter the requests onto the IT system. A unique barcode sticker is attached to both sample and request – these are permanently linked, allowing us to track samples throughout the laboratory. Once samples are ‘booked in’, they are loaded onto the analysers, and begin processing.
Specimen reception has a dedicated Urgent Desk for samples from the Emergency Department, etc. and any samples that are brought in person as urgent. These samples are processed as a priority. Please do not mark samples as urgent unless they are required for the immediate clinical management of the patient. Otherwise, analysis of genuinely urgent samples may be delayed.
The Help Desk is also located in Specimen Reception. Staff members are able to assist with general enquiries, provide results to GP surgeries and clinicians, and are responsible for telephoning abnormal results throughout the day, as directed by the Duty Biochemist.