Support and information 01782 676333
Information Portal
Macmillan services or other cancer services
Interpreter services including British Sign Language
BSL Assist 01785 356 835
Deaflinks 01782 219 161
Patient can aslo text PALS on 01782 219 161 for any booking queries
Documents in braille can be provided via Assist BSL
Patient Advice and Liaison Service (PALS)
Opening hours: Monday to Friday 9 – 4pm
Tel: 01782 676450
Email: Patientadvice.uhnm@nhs.net
Text for hard of hearing or trouble speaking: 07432 169 045
Link Volunteer transport Service
01785 252050
0300 303 3778
Stoke: 0300 111 8010
Stafford: 0300 124 0343
Cannock: 0300 123 9011
(these may need double checking)
Refund of travel costs:
0808 196 8861
Royal Stoke: 01782 671338
County: 01782 715 444 ext.2862
01782 676 676
Buses to Royal Stoke University Hospital
Bus routes in the area change relatively frequently, so it is best to check the Traveline website for up to date information. The relevant area to search for is West Midlands. Traveline's telephone number is 0871 200 22 33. There is also a Stoke-based bus information website which can be found at: http://www.stokebus.info/. Bus stops on the hospital site display route and timing information which is updated by the City Council. Paper copies of bus timetables are available at the City General main atrium reception desk.
Buses to County Hospital
Bus timetables are available at the hospital or from www.chaserider.co.uk, by telephoning 01782 332 337 or emailing info@chaserider.co.uk.
There is a Travel Hub located in Stafford Main Reception (Cashiers/Car Park corridor) where you can find travel information - Bus timetables , Cycle Scheme , Site map Etc. The Hub is accessible 24/7 apart from between the hours of 08:00-10:30 Monday to Friday. For any Information during this time please come to the switchboard office.
Trains for Royal Stoke University Hospital
Stoke-on-Trent railway station is about 1.5 miles from the hospital. Taxis are available outside the station. For details of train services to Stoke-on-Trent click here to go to the National Rail enquiries site.
Trains for County Hospital
Stafford railway station is about 1.3 miles from the hospital. Taxis are available outside the station. For details of train services to Stafford click here to go to the National Rail enquiries site.
Retail Outlets / Food and Drink
Royal Stoke
Hot meals and sandwiches – visit the Stoke Restaurant located on Floor 1 overlooking the Main Entrance atrium.
Costa Coffee
located in the Atrium in the Main Entrance and in the Lyme Building entrance. The shop serves a variety of hot drinks, sandwiches and a range of cakes.
Royal Voluntary Service outlet
RVS is located at the entrance of the Maternity Building. WRVS supply hot and cold beverages and hot food, such as toasties and Panini's. There are also a range of gifts available, especially for the new babies arriving at the Maternity Centre. The Trust very much welcomes the support of the volunteers of WVRS.
WHSmith
WHSmith is located in in the atrium off the Main Entrance. The outlet offers a wide range of newspapers, magazines, confectionary, toiletries and much more.
Telephone Information Points and taxi numbers
Free telephone points are available for the use of patients and visitors throughout the Hospital. These are provided by Info-point, and can be found in entrance locations. All the machines have a taxi contact on them which you can also use free of charge.
County
Nightingales Restaurant
Pay a visit to Nightingales restaurant where you will be assured a warm welcome from our friendly catering team. The 200-seater restaurant is located on the first floor of County Hospital, opposite Ward 8.
La Patisserie
La Patisserie offers an extensive selection of readymade and made to order sandwiches and baked goods such as pasties and pies, cakes and pastries.
The Stafford and Cannock Hospitals League of Friends
A coffee shop located in the Outpatients Department, on the ground floor.
