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Your Hospital Appointment

University Hospitals of North Midlands is working incredibly hard to make sure that patients who have been waiting the longest for care and treatment are seen as soon as possible.

We are aware some people may no longer require a hospital appointment because they no longer have symptoms or because they have chosen to seen by an alternative healthcare provider. Patients may also choose to defer their treatment or need very highly specialised treatment which may mean they need to wait a little longer.

In England, NHS patients have the right to request to move to a different hospital to receive their care/treatment if they have been waiting longer than 18 weeks. We are initially contacting all patients who have been waiting over 40 weeks and inviting them to be considered to move hospital to receive earlier care/treatment. If you are eligible, you will receive a SMS and/or letter with the option to opt in.

Many patients may be deemed clinically appropriate to move provider. However, not in all circumstances will we be able to identify alternative capacity to facilitate a move.

If you receive this message please reply promptly so we can arrange your appointment.

If you have any concerns please contact the appointments team on 01782 676676.

Contact us about your appointment

The Appointment Centre is open Monday - Friday 8:00am – 6:00pm and Saturday 9:00am – 1:00pm.

Telephone: 01782 676676

Clinics are open from approximately 8:30am - 5:30pm every weekday, with appointment slots available from approximately 9:00am - 4:00pm.

You can alter an appointment once. Further delays in attending for an outpatient appointment ​may be​ rejected and result in your referral being returned to your GP.

​If you cannot attend your appointment please inform the hospital by telephoning 01782 676676 or email This will enable us to offer this appointment to someone else. Missed appointments cost the NHS £160.

Little Journey

The Little Journey app has been designed by healthcare professionals, children and their parents for the sole purpose of improving how we provide medical information to families about hospital. The app allows you to take a step by step journey through the hospital, with the aim of reducing any anxiety you or your child may have, by familiarising you with what may happen and the team looking after you.

You and your child can explore the exact rooms they’ll visit on the day of their procedure, from the comfort of your own home. With storylines, animations and information designed for different age groups, the app informs your child about hospital in a fun and interactive way.

Download the app today and familiarise yourself with the Staffordshire Children's Hospital patient journey.